Privacy Policy

Introduction

At FDL Fond du Lac Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you request a quote or contact us, we may collect personal information including:

• Your name and contact information (email address, phone number)
• Your property address and service location
• Project details and service requirements
• Payment information for completed services

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• IP address and general location
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with accurate quotes and estimates
• To communicate with you about your project
• To schedule and complete services
• To process payments
• To improve our website and services
• To send you updates and information about our services (with your consent)
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our business (such as payment processors)
• When required by law or to protect our legal rights
• With your explicit consent
• In connection with a business transfer or merger

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Third-Party Services

Our website may contain links to third-party websites or integrate third-party services (such as Google Maps or contact forms). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Project records and payment information are typically retained for a minimum of seven years for tax and legal purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: